Cigna Medical

With Cigna, members have access to statewide and national networks of independent hospitals and doctors, including local, high-quality care from top-performing centers of excellence. Visit mycigna.com or call 800-244-6224 to learn more.

Benefit Premium Rates Plan Documents

Travel Reimbursement Program

If the treatment or procedure you need requires you to find care elsewhere, Cigna will help cover costs such as transportation and lodging. Learn more in the quick links section.

Quick Links

Virtual Care

  • On-demand urgent care services (telephone, video, chat)
  • Schedule appointments with a primary care provider or another physician (video)

To learn more, visit mycigna.com or download the myCigna mobile app. 

Everside Health also offers virtual appointments. Visit Everside Health’s website to learn more. 

Mental Health Resources

Healthcare Pricing Tool

For our Cigna plan members seeking high-quality care at a fair price, Healthcare Bluebook makes it easy to save money on hundreds of common medical services and procedures.

Learn More

Pharmacy (FY 2022-23)
Optum RX

Pharmacy (FY 2023-24)
MedImpact

Questions?

State of Colorado's Cigna Group ID: 3343452
State of Colorado's OptumRx Group ID: CO1ORADO

  • General: Call Cigna at 800-244-6224 or visit mycigna.com
     
  • Fertility Coverage: Call: 888-806-5042
     
  • Pharmacy:

    Email MedImpact at StateOfColoradoCustomerService@MedImpact.com.

    Call OptumRx at 844-564-2201 or visit their pre-enrollment website at Optumrx.com/enroll/stateofcolorado. OptumRx contracts with Language Line Solutions to provide support in over 300 languages. Hearing-impaired or hearing-disabled customers can be serviced through a hearing-impaired or hearing-disabled line (i.e. Text Telephone (TTY) Line).
     
  • Medical and Behavioral Health: Call Cigna's MDLIVE at 888-726-3171 or visit myCigna.com to talk to a provider and schedule a provider (Cigna's virtual behavioral network also includes Talkspace, Meru Health, SonderMind, Ginger, NOCD, Brightside, Monument, iPrevail and Happify)
     
  • Travel Reimbursement: Call Cigna One Guide at 800-244-6224

Cigna offers language assistance and interpreter services in over 30 languages in addition to free aids and services to people with disabilities, including written information in other formats, large print, audio, and accessible electronic formats.

If you need any of these services, please call the customer service number on your Cigna ID card. If you do not have or are unable to locate your ID card, please call 800-244-6224 (inside the U.S. only). A personal advocate will connect you with an interpreter once you let them know the language needed. If you have hearing or speech loss and use Telecommunications Relay Services (TRS) or a Text Telephone (TTY), dial 711 to connect with a TRS operator.

For questions about your State of Colorado benefits, contact your agency's benefits administrator.

The information on this page is an overview and is not intended to be a complete description of the benefits. A more detailed summary plan description for the plans can be found linked on this page. If there is a conflict between the information on this page and the official plan documents, the plan documents will govern. The State of Colorado reserves the right to modify or terminate any of the described benefits at any time and for any reason. The descriptions of these benefits are not a guarantee of current or future employment or benefits. For additional information about the specific plans available to you, please contact your agency's Benefits Administrator.