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Class Description and Minimum Qualifications for T1f - IT Business Analyst

Class Description

Valid as of: July 1, 2024

This class series uses six levels in the Information Technology Occupational Group and describes work involving the research and recommendation of systems solutions that enable an organization to achieve business goals. Positions in these classes conduct business needs assessments and cost/benefit analyses to assist in aligning business initiatives with automated systems solutions. Positions work closely with end users to analyze, define, model, and document systems requirements. Work involves using development specifications to create detailed test cases and analyze results. Work may include creating end-user documentation (e.g., user guides, process flow charts, training materials).

IT BUSINESS ANALYST I T1F1XX

Concept of Class

IT Business Analyst I describes the entry level. Entry level positions perform tasks that are structured and designed to provide training and experience. Tasks are performed under direct supervision and detailed instruction and guidance is received. Employees in this class learn to apply theories and principles of the field. Positions used for training purposes do not remain at this level indefinitely.

Factors

Allocation must be based on meeting all of the three factors as described below.

Decision Making --Defined. There is a choice in selecting alternatives that affect the manner and speed of a decision, but there is typically only one correct way to carry out the operation.

Complexity --Patterned. Studies and utilizes information to determine its meaning and identify practical solutions. Although guidelines exist for most situations, this level typically involves multiple choice situations where the guidelines are not as clear.

Line/Staff Authority --Individual Contributor. The direct field of influence the work of a position has on the organization is as an individual contributor. Positions may explain work processes and train others, serve as a resource or guide by advising others on how to use processes within a system, or serve as a member of a collaborative problem-solving team.

IT BUSINESS ANALYST II T1F2XX

Concept of Class

IT Business Analyst II describes the intermediate. Intermediate positions operate independently in performing assignments that are limited to phases of a fully operational assignment or which may be designed to provide continued training and experience. Work requires determining solutions to practical problems using specified standards and established criteria. Judgment is used to select and apply existing guidelines to solve problems and accomplish the assignment. What differs this class from IT Business Analyst I is by the Decision Making factor.

Factors

Allocation must be based on meeting all of the three factors as described below.

Decision Making --Operational. In carrying out the process, there is a choice as to what and how operations will be completed. Although limits are set by the specific process, work requires reasoning to produce practical courses of action that are within the guidelines of the process. Decisions are made without prior approval however the focus is still on practical solutions.

Complexity --Patterned. Studies and utilizes information to determine its meaning and identify practical solutions. Although guidelines exist for most situations, this level typically involves multiple choice situations where the guidelines are not as clear.

Line/Staff Authority --Individual Contributor. The direct field of influence the work of a position has on the organization is as an individual contributor. Positions may explain work processes and train others, serve as a resource or guide by advising others on how to use processes within a system, or serve as a member of a collaborative problem-solving team.

IT BUSINESS ANALYST III T1F3XX

Concept of Class

IT Business Analyst III describes fully operational. Fully operational positions operate independently in performing the full range of tasks. Work requires the use of discretion within the limits of theory and principles of the profession, management’s objectives, laws and regulations, and general systems and guidelines. What differs this class from IT Business Analyst II is by the Complexity factor.

Factors

Allocation must be based on meeting all of the three factors as described below.

Decision Making --Process. There is a choice in determining the process to accomplish the work. This choice includes designing the set of operations. Limits are set by professional standards, program objectives, and policies established by higher management. Process level decisions are more theoretical in the sense that positions must evaluate and apply theories and models as part of the assignment.

Complexity --Formulative. Evaluates the relevance and importance of theories, concepts and principles, and tailors them to develop a different approach or tactical plan to fit specific circumstances. Guidelines typically exist but are inadequate. Judgment and resourcefulness are needed because guidelines are relevant only through approximations or analogies to fit particular circumstances.

Line/Staff Authority --Individual Contributor. The direct field of influence the work of a position has on the organization is as an individual contributor. Positions may explain work processes and train others, serve as a resource or guide by advising others on how to use processes within a system, or serve as a member of a collaborative problem-solving team.

IT BUSINESS ANALYST IV T1F4XX

Concept of Class

IT Business Analyst IV describes the Work Leader or Staff Authority. These class concepts are described below under the Line/Staff Authority.
What differs this class from IT Business Analyst III is the Line/Staff Authority factor.

FACTORS

Allocation must be based on meeting all of the three factors as described below.
Decision Making --Process. There is a choice in determining the process to accomplish the work. This choice includes designing the set of operations. Limits are set by professional standards, program objectives, and policies established by higher management. Process level decisions are more theoretical in the sense that positions must evaluate and apply theories and models as part of the assignment.

Complexity --Formulative. Evaluates the relevance and importance of theories, concepts and principles, and tailors them to develop a different approach or tactical plan to fit specific circumstances. Guidelines typically exist but are inadequate. Judgment and resourcefulness are needed because guidelines are relevant only through approximations or analogies to fit particular circumstances.

Line/Staff Authority --Work Leader. Partially accountable for the work product of at least two subordinate FTEs. This includes assigning tasks, monitoring workflow, and scheduling work. Work Leaders provide input into supervisory decisions but do not have direct authority for hiring, terminations, or performance management.

OR;

Staff Authority. Staff Authorities are experts on the application of a program or system in a state agency or to its clients. Positions possess a unique level of knowledge and expertise in a field that is critical to the success of an agency’s objectives

IT BUSINESS ANALYST V T1F5XX

Concept of Class

IT Business Analyst V describes the Unit Supervisor or Senior Authority. These class concepts are described below under the Line/Staff Authority factor.
This class differs from IT Business Analyst VI by the Line/Staff Authority factors.

Factors

Allocation must be based on meeting all of the three factors as described below.

Decision Making --Process. There is a choice in determining the process to accomplish the work. This choice includes designing the set of operations. Limits are set by professional standards, program objectives, and policies established by higher management. Process level decisions are more theoretical in the sense that positions must evaluate and apply theories and models as part of the assignment.

Complexity --Formulative. Evaluates the relevance and importance of theories, concepts and principles, and tailors them to develop a different approach or tactical plan to fit specific circumstances. Guidelines typically exist but are inadequate. Judgment and resourcefulness are needed because guidelines are relevant only through approximations or analogies to fit particular circumstances.

Line/Staff Authority --Unit Supervisor. Positions are accountable, including signature authority, for actions and decisions impacting the pay, status, and tenure of at least three subordinate FTEs. Positions must include providing documentation to support corrective and disciplinary actions, signing performance plans and appraisals, and resolving informal grievances. Positions at this level start the hiring process, interview applicants, and recommend hire, promotion, or transfer.

OR;

Senior Authority. Senior authorities possess a unique level of knowledge and expertise in a field that is critical to the agency’s overall mission. Agency management routinely relies on the essential consultation of the authority before deciding broad, critical program and policy direction.

IT BUSINESS ANALYST VI T1F6XX

Concept of Class

IT Business Analyst VI describes the Manager or Leading Authority. These class concepts are described below under the Line/Staff Authority factor.
What differs this class from IT Business Analyst V is the Decision Making, Complexity, and Line/Staff Authority factors.

Factors

Allocation must be based on meeting all of the three factors as described below.

Decision Making --Interpretive. There is a choice in determining the tactical plans to achieve the objectives established by a higher management level. This degree of decision making establishes what is to be done in similar circumstances in the future which includes inventing and changing systems or designing processes, policies and guidelines.

Complexity --Strategic. Develops guidelines to implement programs that achieve the agency’s mission. Guidelines do not exist in many or most situations. Judgment and resourcefulness are needed to interpret circumstances in a variety of situations and establish guidelines that direct how agency programs will be implemented.

Line/Staff Authority --Manager. Accountable for multiple units through the direct supervision of at least two subordinate Unit Supervisors. Positions must include providing documentation to support corrective and disciplinary actions, signing performance plans and appraisals, and resolving informal grievances. Positions at this level start the hiring process, interview applicants, and recommend hire, promotion, or transfer.

OR;

Leading Authority. Leading authorities possess a unique level of knowledge and expertise in a field that is critical to the agency’s overall mission. This level of expertise is rare, and has a direct impact on the profession itself both within and outside state boundaries. State and Agency leaders rely on this authority when making strategic decisions regarding the long-term direction of policy, programs, and systems related to the authority’s field of expertise.

ENTRANCE REQUIREMENTS

Minimum entry requirements and general knowledge, skills, and abilities for classes in this
series are contained in the class minimum qualifications document. For purposes of the Americans with Disabilities Act Amendments Act (ADAAA), the essential functions of specific positions are identified in the position description questionnaires and job analyses.

History of Changes Made to Class Description

The​ ​following​ ​is​ ​a​ ​summary​ ​of​ ​changes​ ​made​ ​to​ ​this​ ​class description.

July 1, 2024 (Whole Document)

Effective 7/1/24: IT Business Analyst series created as a result of the IT Professional system maintenance study.

Summary of Factor Ratings

Class LevelDecision MakingComplexityLine/Staff Authority
IT BUSINESS ANALYST  I DefinedPatternedIndividual Contributor
IT BUSINESS ANALYST  II OperationalPatternedIndividual Contributor
IT BUSINESS ANALYST  IIIProcessFormulativeIndividual Contributor
IT BUSINESS ANALYST  IV ProcessFormulativeWork Leader or Staff Authority
IT BUSINESS ANALYST  V ProcessFormulativeUnit Supervisor or Senior Authority
IT BUSINESS ANALYST  VI InterpretiveStrategicManager or Leading Authority

Minimum Qualifications

Valid as of: July 1, 2024

This​ ​document​ ​includes​ ​the​ ​following​ ​levels:
 

Class TitleClass Code
IT BUSINESS ANALYST  I T1F1XX
IT BUSINESS ANALYST  II T1F2XX
IT BUSINESS ANALYST  IIIT1F3XX
IT BUSINESS ANALYST  IV T1F4XX
IT BUSINESS ANALYST  V T1F5XX
IT BUSINESS ANALYST  VI T1F6XX

IT BUSINESS ANALYST I (T1F1XX)

Experience Only:

One (1) year of relevant experience in an occupation related to the work assigned to this position.

OR

Education and Experience:

A combination of related education, formalized apprenticeship program, certification, and/or relevant experience in an occupation related to the work assigned equal to one (1) year. 

IT BUSINESS ANALYST II (T1F2XX)

​​Experience Only:

Two (2) years of relevant experience in an occupation related to the work assigned to this position.

OR

Education and Experience:

A combination of related education, formalized apprenticeship program, certification, and/or relevant experience in an occupation related to the work assigned equal to two (2) years.

IT BUSINESS ANALYST III (T1F3XX)

Experience Only:

Three (3) years of relevant experience in an occupation related to the work assigned to this position.

OR

Education and Experience:

A combination of related education, formalized apprenticeship program, certification, and/or relevant experience in an occupation related to the work assigned equal to three (3) years.

IT BUSINESS ANALYST IV (T1F4XX)

Experience Only:

Four (4) years of relevant experience in an occupation related to the work assigned to this position.

OR

Education and Experience:

A combination of related education, formalized apprenticeship program, certification, and/or relevant experience in an occupation related to the work assigned equal to four (4) years.

IT BUSINESS ANALYST V (T1F5XX)

​​Experience Only:

Six (6) years of relevant experience in an occupation related to the work assigned to this position, one (1) of which must have been at the level of a work leader, staff authority, unit supervisor, or equivalent.

OR

Education and Experience:

A combination of related education, formalized apprenticeship program, certification, and/or relevant experience in an occupation related to the work assigned equal to six (6) years, one (1) of which must have been at the level of a work leader, staff authority, unit supervisor, or equivalent.

IT BUSINESS ANALYST VI (T1F6XX)

Experience Only:

Eight (8) years of relevant experience in an occupation related to the work assigned to this position.

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation
related to the work assigned equal to eight (8) years, two (2) of which must have been at the level of a work leader, staff authority, unit supervisor, or equivalent.

History of Changes Made to Minimum Qualifications

The​ ​following​ ​is​ ​a​ ​summary​ ​of​ ​changes​ ​made​ ​to​ ​the Minimum Qualifications.

July 1, 2024 (Whole Document)

Effective 7/1/24: Class series was created per a 2023-24 system maintenance study