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Class Description and Minimum Qualifications for A1L - Correctional Support Trades Supervisor

Class Description

Valid as of: July 1, 2018

This class series uses four levels in the Enforcement and Protective Services occupational group and describes correctional supervisory work in the maintenance, housekeeping, food service, or other labor, trade, or craft occupations. In addition, the work includes security and control of offenders or youth in or about a secure facility. The work includes the planning, preparation, acquisition, service, or storage of food, raw materials or equipment; the general maintenance and repair of buildings, fixtures, equipment, systems or other items; and/or the housekeeping, laundry, or any other occupation not covered in other classes. Although these classes are primarily oriented to the maintenance, food service, or housekeeping occupations, the work includes ongoing responsibility for the training of offenders or youth in the food service trade. This includes oversight, supervision, intervention, or evaluation of offenders or youth to assure the safety and security of property and others. This work includes the enforcement of statutes, regulations, orders, and procedures of the facility.

For purposes of determining supervision, positions supervising offenders or youth may fit the definition of supervision if the position performs these elements of supervision: issuing performance corrective actions and initiating disciplinary actions, signing performance plans and appraisals, and resolving informal grievances. This includes offenders in a wage-earner role in an employer/employee relationship. Positions "supervising" a work crew of "as assigned" offenders or youths do not meet the above elements of supervision. Basic peace officer level definitions are found in C.R.S. 16-2.5-135, as assigned by the Department of Corrections executive director, and may require P.O.S.T. Board certification.

CORRECTIONAL SUPPORT TRADES SUPERVISOR I A1L1XX

Concept of Class

This class describes the first supervisory level. In addition to performing fully-operational work in trades occupations, positions in this level have supervisory responsibility for offenders or youth. This supervision entails assigning and evaluating work, handling informal grievances, initiating corrective and disciplinary actions, and participating in the hiring and firing of the youth/offenders. Positions are expected to train the offenders or youth on skills and knowledge in the trades occupation. The work includes responsibility for the security and control of equipment, raw materials, and other resources. Positions are actively involved in the physical control of persons assigned to them. This class also describes those positions receiving orientation and training to the work setting within the initial probationary period.

Factors

Allocation must be based on meeting all of the three factors as described below.

Decision Making 

The decisions regularly made are at the operational level, as described here. Within limits set by the specific process, choices involve deciding what operation is required to carry out the process. This includes determining how the operation will be completed. By nature, data needed to make decisions are numerous and variable so reasoning is needed to develop the practical course of action within the established process. Choices are within a range of specified, acceptable standards, alternatives, and technical practices. For example, positions decide what and how certain food preparation actions are required to complete menus.

Complexity 

The nature of, and need for, analysis and judgment is patterned, as described here. Positions study equipment and materials information to determine what it means and how it fits together in order to get practical solutions in the form of completed work assignments in the food service occupation. Guidelines in the form of master menus, dietary guidelines, trade practices, codes or specifications, health or sanitation regulations, facility directives and agency processes exist for most situations. Judgment is needed in locating and selecting the most appropriate of these guidelines, which may change for varying circumstances as the task is repeated. This selection and interpretation of guidelines involves choosing from alternatives where all are correct but one is better than another depending on the given circumstances of the situation. For example, positions choose the appropriate type of maintenance or repair action when failures occur.

Line/Staff Authority 

The direct field of influence the work of a position has on the organization is as a work leader or supervisor. The work leader is partially accountable for the work product of two or more full-time equivalent positions (typically offenders or youth), including timeliness, correctness, and soundness. Typical elements of direct control over other positions by a work leader include assigning tasks, monitoring progress and work flow, checking the product, scheduling work, and establishing work standards. The work leader provides input into supervisory decisions made at higher levels. This level may include positions performing supervisory elements that do not fully meet the criteria for the next level in this factor.

OR

The supervisor is accountable, including signature authority, for actions and decisions that directly impact the pay, status, and tenure of three or more full-time equivalent positions. Positions supervised are typically offender or youth employees of the unit. The elements of formal supervision must include providing documentation to support recommended corrective and disciplinary actions, signing performance plans and appraisals, and resolving informal grievances. Positions start the hiring process, interview applicants, and recommend hire, promotion, or transfer.

CORRECTIONAL SUPPORT TRADES SUPERVISOR II A1L2XX

Concept of Class

This class describes the second supervisory level. In addition to the work described in the previous class, positions in this level decide the trades work processes used by others. This class differs from the Correctional Support Trades Supervisor I in the Decision Making and Line/Staff Authority factors.

Factors

Allocation must be based on meeting all of the three factors as described below.

Decision Making 

The decisions regularly made are at the process level, as described here. Within limits set by professional standards, the agency's available technology and resources, and program objectives and regulations established by a higher management level, choices involve determining the process, including designing the set of operations. For example, maintenance positions have authority to decide how preparation and serving work processes will be completed in conjunction with established facility security processes. The general pattern, program, or system exists but must be individualized. This individualization requires analysis of data that is complicated. Analysis is breaking the problem or case into parts, examining these parts, and reaching conclusions that result in processes. This examination requires the application of known and established theory, principles, conceptual models, professional standards, and precedents in order to determine their relationship to the problem. For example, positions decide the raw material and equipment control and inventorying processes for the maintenance operation. New processes or objectives require approval of higher management or the agency with authority and accountability for the program or system.

Complexity 

The nature of, and need for, analysis and judgment is patterned, as described here. Positions study equipment and materials information to determine what it means and how it fits together in order to get practical solutions in the form of completed work assignments in the food service occupation. Guidelines in the form of master menus, dietary guidelines, trade practices, codes or specifications, health or sanitation regulations, facility directives and agency processes exist for most situations. Judgment is needed in locating and selecting the most appropriate of these guidelines, which may change for varying circumstances as the task is repeated. This selection and interpretation of guidelines involves choosing from alternatives where all are correct but one is better than another depending on the given circumstances of the situation. For example, positions choose the appropriate type of substitute item when shortages occur.

Line/Staff Authority 

The direct field of influence the work of a position has on the organization is as a work leader or supervisor. The work leader is partially accountable for the work product of two or more full-time equivalent positions, including timeliness, correctness, and soundness. At least one of the subordinate positions must be in the same series or at a comparable conceptual level. Typical elements of direct control over other positions by a work leader include assigning tasks, monitoring progress and work flow, checking the product, scheduling work, and establishing work standards. The work leader provides input into supervisory decisions made at higher levels, including signing leave requests and approving work hours. This level may include positions performing supervisory elements that do not fully meet the criteria for the next level in this factor.

OR

The unit supervisor is accountable, including signature authority, for actions and decisions that directly impact the pay, status, and tenure of three or more full-time equivalent positions. At least one of the subordinate positions must be in the same series or at a comparable conceptual level. The elements of formal supervision must include providing documentation to support recommended corrective and disciplinary actions, signing performance plans and appraisals, and resolving informal grievances. Positions start the hiring process, interview applicants, and recommend hire, promotion, or transfer.

CORRECTIONAL SUPPORT TRADES SUPERVISOR III A1L3XX

Concept of Class

This class describes the third supervisory level. In addition to work described in previous classes, positions in this level adapt processes to the standards and programs of the agency. This class differs from the Correctional Support Trades Supervisor II class in the Complexity, Purpose of Contact, and Line/Staff Authority factors.

Factors

Allocation must be based on meeting all of the three factors as described below.

Decision Making 

The decisions regularly made are at the process level, as described here. Within limits set by professional standards, the agency's available technology and resources, and program objectives and regulations established by a higher management level, choices involve determining the process, including designing the set of operations. For example, positions use general health codes and ACA standards to decide housekeeping processes. The general pattern, program, or system exists but must be individualized. This individualization requires analysis of data that is complicated. Analysis is breaking the problem or case into parts, examining these parts, and reaching conclusions that result in processes. This examination requires the application of known and established theory, principles, conceptual models, professional standards, and precedents in order to determine their relationship to the problem. For example, positions examine professional food service operation standards in order to determine preventative sanitation operations. New processes or objectives require approval of higher management or the agency with authority and accountability for the program or system.

Complexity 

The nature of, and need for, analysis and judgment is formulative, as described here. Positions evaluate the relevance and importance of concepts and principles in order to tailor them to develop a different approach or tactical plan to fit specific circumstances. For example, positions plan maintenance repair programs with other occupations, such as security and housing supervisors/managers. While general policy, precedent, or non-specific practices exist, they are inadequate so they are relevant only through approximation or analogy. In conjunction with concepts and principles, positions use judgment and resourcefulness in tailoring the existing guidelines so they can be applied to particular circumstances and to deal with emergencies. For example, positions prepare facility plans for equipment replacements and ways to gain food or sanitation cost savings.

Line/Staff Authority 

The direct field of influence the work of a position has on the organization is as a unit supervisor. The unit supervisor is accountable, including signature authority, for actions and decisions that directly impact the pay, status, and tenure of three or more full-time equivalent positions. Positions supervised must be in this class series or in similar conceptual levels in other classes. The elements of formal supervision must include providing documentation to support recommended corrective and disciplinary actions, signing performance plans and appraisals, and resolving informal grievances. Positions start the hiring process, interview applicants, and recommend hire, promotion, or transfer.

CORRECTIONAL SUPPORT TRADES SUPERVISOR IV A1L4XX

Concept of Class

This class describes the operating manager level and is typically only used in food service operations. Positions in this level perform administrative and supervisory work in directing the food service operations in a facility. Positions are involved in the preparation, presentation, and justification of a food service budget; policy determinations and implementation of such; administration on matters of food service planning, operational procedures, equipment replacement, and staffing levels; and, determining priorities for raw materials procurement. This class differs from the Correctional Support Trades Supervisor III class in the Decision Making and Line/Staff Authority factors and possibly in Complexity.

Factors

Allocation must be based on meeting all of the three factors as described below.

Decision Making 

The decisions regularly made are at the interpretive level, as described here. Within limits of the strategic master plan and allocated human and fiscal resources, choices involve determining tactical plans to achieve the objectives established by the higher management (strategic) level. This involves establishing what processes will be done, developing the budget, and developing the staffing patterns and work units in order to deploy staff. For example, positions decide labor and equipment cost forecasts, improvements to efficiency, and special dietary capabilities for the facility. This level includes inventing and changing systems and guidelines that will be applied by others statewide. By nature, this is the first level where positions are not bound by processes and operations in their own programs as a framework for decision making and there are novel or unique situations that cause uncertainties that must be addressed at this level. Through deliberate analysis and experience with these unique situations, the food service manager or expert determines the systems, guidelines, and programs for the future. For example, positions determine facility and equipment replacement needs for the future.

Complexity 

The nature of, and need for, analysis and judgment is formulative, as described here. Positions evaluate the relevance and importance of concepts and principles in order to tailor them to develop a different approach or tactical plan to fit specific circumstances. For example, positions plan food service programs with other occupations, such as security and housing supervisors/managers. While general policy, precedent, or non-specific practices exist, they are inadequate so they are relevant only through approximation or analogy. In conjunction with concepts and principles, positions use judgment and resourcefulness in tailoring the existing guidelines so they can be applied to particular circumstances and to deal with emergencies. For example, positions prepare plans for equipment replacements and ways to gain food cost savings.

OR

The nature of, and need for, analysis and judgment is strategic, as described here. Positions develop guidelines to implement a program that maintains the agency's mission. Guidelines do not exist for most situations. In directive situations, positions use judgment and resourcefulness to interpret circumstances in a variety of situations and establish guidelines that direct how a departmental/agency program will be implemented. For example, positions develop long-range plans for facility remodeling efforts.

Line/Staff Authority 

The direct field of influence the work of a position has on the organization is as a manager. The manager must be accountable for multiple units through the direct supervision of at least two subordinate Correctional Support Trades Supervisor IIs or IIIs or comparable positions; and, have signature authority for actions and decisions that directly impact pay, status, and tenure. Elements of formal supervision must include providing documentation to support recommended corrective and disciplinary actions, second-level signature on performance plans and appraisals, and resolving informal grievances. Positions start the hiring process, interview applicants, and recommend hire, promotion, or transfer.

Definitions

  • Food Service: This occupation describes work in the planning, purchasing, storing, preparation, and service of meals to offenders.
  • General Maintenance Trades: This occupation describes general building maintenance and repair work in the building trades such as carpentry, painting, etc. Positions perform or supervise maintenance and repair of buildings, fixtures, or other equipment. Physical plant supervision/management describes work in planning and oversight of the maintenance, repair, or construction of facilities, grounds, and utilities.
  • Housekeeping & Laundry: This occupation describes work involving cleaning and maintaining buildings, furnishings, equipment, and surrounding areas. The laundry occupation describes work supervising the sorting, washing, drying, mending, ironing, folding, and distributing linens and garments.

Entrance Requirements

Minimum entry requirements and general competencies for classes in this series are contained in the State of Colorado Department of Personnel website. For purposes of the Americans with Disabilities Act, the essential functions of specific positions are identified in the position description questionnaires and job analyses.

History of Changes Made to Class Description

The​ ​following​ ​is​ ​a​ ​summary​ ​of​ ​changes​ ​made​ ​to​ ​this​ ​class description.

Effective July 1, 2018

Update the Class Code of A1L1TX to A1L1XX per administrative updates.

June 30, 2015

Updated and removed the purpose of contact.

Effective July 1, 2005

Date and statute citation updated. Published as proposed 10/25/2004.

Effective July 1, 2002

EPS Consolidation Study. Consolidated Maintenance, Food Service, and Housekeeping/Other classes into this series. No pay grade changes. Published as proposed 5/8/2002.

Revised March 1, 1996

Added Youth Service's use of first class. Published as proposed 1/15/1996. Revised 5/1/1995 (DLF). Published as proposed 3/22/95.

Revised December 30, 1994

Published as proposed 9/15/1994.

Revised September 1, 1993

Job Evaluation System Revision project. Published as proposed 6/11/1993.

Revised April 17, 1991

Changed salaries.

Revised March 1, 1990

Changed pay differential on Supervisor I (A8754).

Revised July 1, 1987

Changed options, nature of work, and entrance requirements.

Revised July 1, 1982

Changed titles and nature of work.

Revised July 1, 1981

Changed class codes, titles, nature of work and entrance requirements.

May 1, 1978

Created.

Summary of Factor Ratings

Class LevelDecision MakingComplexityLine/Staff Authority
C. S. Trades Supervisor IOperationalPatternedWork Leader or Unit Supervisor (offenders)
C. S. Trades Supervisor IIProcessPatternedWork Leader or Unit Supervisor (1 in series)
C. S. Trades Supervisor IIIProcessFormulativeUnit Supervisor (all in series)
C. S. Trades Supervisor IVInterpretiveFormulative or StrategicManager

Minimum Qualifications

Valid as of: August 23, 2023

This​ ​document​ ​includes​ ​the​ ​following​ ​levels:
 

Class TitleClass Code
C. S. Trades Supervisor IA1L1XX
C. S. Trades Supervisor IIA1L2XX
C. S. Trades Supervisor IIIA1L3XX
C. S. Trades Supervisor IVA1L4XX

CORRECTIONAL SUPPORT TRADES SUPERVISOR I (A1L1XX)

Education/Licensure/Certification/Experience:

  • High school diploma or General Education Diploma (GED)
  • Four (4) years of professional experience in an occupational field related to the work assigned to the position

Substitutions:

Additional appropriate education will substitute for the required experience on a year-for-year basis.

CORRECTIONAL SUPPORT TRADES SUPERVISOR II (A1L2XX)

Education/Licensure/Certification/Experience:

  • High school diploma or General Education Diploma (GED)
  • Five (5) years of professional experience in an occupational field related to the work assigned to the position 

Substitutions:

Additional appropriate education will substitute for the required experience on a year-for-year basis.

CORRECTIONAL SUPPORT TRADES SUPERVISOR III (A1L3XX)

Education/Licensure/Certification/Experience:

  • High school diploma or General Education Diploma (GED)
  • Six (6) years of professional experience in an occupational field related to the work assigned to the position 

Substitutions:

Additional appropriate education will substitute for the required experience on a year-for-year basis.

CORRECTIONAL SUPPORT TRADES SUPERVISOR IV (A1L4XX)

Education/Licensure/Certification/Experience:

  • High school diploma or General Education Diploma (GED)
  • Seven (7) years of professional experience in an occupational field related to the work assigned to the position, one year of which must have been at the level of a unit supervisor or equivalent 

Substitutions:

Additional appropriate education will substitute for the required experience on a year-for-year basis.

History of Changes Made to Minimum Qualification

The​ ​following​ ​is​ ​a​ ​summary​ ​of​ ​changes​ ​made​ ​to​ ​this​ ​minimum​ ​qualification.

Aug. 23, 2023 (Whole Document)

New format (updating to adhere to accessibility standards).

July 1, 2018 (A1L1TX Changed to A1L1XX)

Review and correction of the classification codes to align with the 2018-19 pay plan and compensation grades approved by the CHRO.

Oct. 13, 2017 (Whole Document)

Made grammatical changes.

May 1, 2017 (Whole Document)
  • Part of the 2017 MQ Project
  • New format
  • Conditions of employment (COEs) have been removed from the minimum qualifications statement. COEs are position specific, and should be documented in the position description (PD) and job analysis. Further, all COEs should be placed in the Conditions of Employment section of the job announcement.
  • Standardized language and made the substitution statements consistent with a year-for-year methodology.